From “quality of life” requests like a stand-up desk or ergonomically correct chair, to office upgrades such as new software or equipment and of course, the daunting task of requesting a raise or promotion, getting your boss to say YES is all about HOW you make your case. Here are 6 Points of Wisdom (POW’s) that can help:
POW #1 Plan, plan and plan again. Define your request, your reasons and why it would be advantageous for the boss to say yes. Anticipate objections and obstacles, then weigh the odds of actual success. If it looks like your request is reasonable, makes plans to go for it, but make sure your timing is right. If the company is in the middle of downsizing, cost-cutting, or your boss is struggling with a “full plate,” you might want to wait until circumstances improve.
POW #2 If A then B. As a child, I remember refusing to eat certain vegetables, until my mother said, “ Joanne, eat your Brussel Sprouts, and you’ll get dessert.” She was inadvertently schooling me in the “art of negotiation” with her “if A then B” technique. If you have an important request, such as a promotion, by all means, let your boss know why you believe you deserve the job, but also point out how the company stands to benefit by employing “If A then B.” “If I get the promotion, I’ll be able to focus on getting those sales numbers up.” Or, “If you choose me for the job, I’ll have the office running like a well-oiled machine.”
POW #3 Take a short-term view to achieve long-term goals. If something like Casual Friday, or the option to work from home, doesn’t seem to be something your boss will embrace, you may want to propose a trial run. After all, a “try out” could be much easier to get approved and could lead to a permanent change if it works out for all involved.
POW #4 When the answer is definitely no. Accept it, but also know it’s reasonable to ask what it would take to change the answer to yes. If you’re turned down for a raise because there is no money in the budget, ask if your request would be considered during the next round of budget planning. If you’re turned down for on-the-job reasons, ask what you need to accomplish in order to earn a raise in the future. Still a bit unsure on how to get the boss to say yes? Speak to a career coach, check out seminars at professional conferences or sign up for a training workshop. We offer many options for administrative professionals at AdminUniverse™.
Getting the BOSS to say YES to a raise, a promotion, a budget increase, project approval or policy change should always be approached with a well-thought-out plan, but there are day-to-day issues at the office that do not require a lengthy conversation.
POW #5 When the 30 Second Elevator Pitch might come in handy. With its name derived from the time it typically takes to ride an elevator with a “captive audience,” this short spiel is usually intended to introduce yourself to a potential employer or customer. It can, however, be used for minor requests such as “we need a new coffee maker.” “Boss, I’ve seen a lot of stale coffee being poured down the drain, so I did some research and found a new “one cup per serving” machine will end the waste and eventually pay for itself in the savings realized from more efficient use.” Have support materials should you need them, but chances are, you’ll likely get the go-ahead if your pitch reflects common sense.
Meet Joanne Linden, CPS, CEAP, President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career. Connect: email@example.com. http://www.adminuniverse.com