Cancellation Policy

Student/Attendee Responsibility

Only course/workshop tuition fees are refundable. In-person, or special corporate training programs can receive a full refund if made 3 weeks prior to course/workshop starting. A $350 processing fee per person will be withheld for all requests made after 3 weeks prior to class starting. Customized or individual workshops require a 30 day notice and client will be charged for any development time plus out of pocket expenses incurred. All requests made by students must be received in writing at least seven calendar days before a class begins. If we do not receive the request in that time period, a larger amount is forfeited when granted.
All refunds granted by AdminUniverse due to cancellation or discontinuation will be made in full. Special programs often require deposits. It is the responsibility of the student to comply with the financial obligations, deadlines and refund policies established and published for these programs. No refund will be made if class has started, and or if the student drops one or more courses. All refunds are put on account toward future enrollments, if requested. Credits must be used within 1 year of the class start date. Credit is transferable if the student has not attended the first start day of the course or workshop.

For questions concerning refunds, please call or write Clients Services. Phone 1-866-402-2819 ext 101

Email: Services@AdminUniverse.com