Admin Learning From Each Other

AU - Admins Learning from Each other

6 Strategies to Nurture Peer Learning Practices


Peer learning has become extremely popular in academic settings, but how does it work among the office? Well, pretty much the same way. Creating an environment where Administrative Assistant team members are comfortable to ask each other for help and in turn, help each other, is going to completely evolve your workplace in terms of morale and productivity. How can you do this? This works best when you have teams collaborating on the same project, or have a common goal in mind, but once it is part of your office culture, you will see it manifest in even daily tasks. Here are 6 Points of Wisdom (POW) that are essential to incorporate into your peer learning:

Read moreAdmin Learning From Each Other

3 Ideas to Start Peer Learning Within Your Admin Community

3 Ideas to Start Peer Learning Within Your Admin Community

No matter how big your company is, you can start a peer learning program without much investment. One of the strengths of this type of learning is that it can be done rather informally. Here are three things you can do to kickstart peer learning at your company:

Learning Lunches

Many companies have instituted a learn-at-lunch program, and you can organize one in just a few minutes. A learning lunch is simple: everyone in a group, department, or company gets together on a certain day to have lunch together (you can have the lunch catered or just ask everyone to bring something). During the lunch, one person presents on a topic of interest.

Read more3 Ideas to Start Peer Learning Within Your Admin Community

My Boss Doesn’t Like Me

Problems with aligning

Problems with Alignment in the Team

Some relationships just start out rocky. Maybe they misread a facial expression, or perhaps they just had a huge argument before they left the house that morning, and the residue is still on their attitude towards, well… everything. It seems that at certain points in life, we have all had that unfortunate experience of working with or for someone who just doesn’t seem to have any bit of desire to accept us, much less like us. However, in the business world, and especially in the workplace as an Administrative Professional, when these situations arise, it is a test of our patience as well as our skill set.


As an Administrative Professional, there is a certain responsibility to finding ways to deal with and solve difficult situations. Whether it is a double-booked event, people not showing up to meetings on time, dealing with rude vendors, or just keeping tabs on the office inventory, Admins are always expected to be on top of it. While this is quite manageable in nearly every other situation, having to convince your boss that it would be to their advantage to try to like you can be a little overwhelming. Here are 5 Points of Wisdom (POW) to identify and deal with those difficult circumstances.

Read moreMy Boss Doesn’t Like Me

6 Ways to Fix the Kinks in Your Team Alignment

6 Ways to Fix the Kinks in Your Team Alignment

Just like having your spine aligned to allow for proper circulation and energy flow, aligning with your team creates a work environment that is not only efficient, but incredibly productive. To some it may mean that everyone is getting on the same page with the details, where others may see it as taking a look at the bigger picture. Regardless of why they feel alignment is important, proper team alignment is essential to helping your teammates to stay focused and maximize profits for your company.

With the growing amount of competition, businesses can’t waste time ignoring this important success factor of aligning their team. Here are six Points of Wisdom (POW) that are essential ways to align focus and get your team back on track:

POW # 1. Don’t rely on he-said-she-said. Remember that game we used to play as children? Telephone? A line of people forms and the first person begins by whispering a phrase into the ear of the person next to them. By the time this whispered message traveled down the line, it was hilariously unrecognizable when compared to the real thing. Communication can happen just like that in the office; however, it doesn’t always end in laughs, but rather conflict. Skip the game and make sure any information you are receiving is coming straight from the source.

POW # 2. Relate routine efforts to overall goals. This will enable managers and employees to more clearly visualize how their team and individual work contribute to the larger company strategies and success. Sometimes p

eople lose track of how even the smallest routine task is benefitting the end-goal. Everything matters, so creating an environment of performing with intention is crucial to drive a business to success.

POW# 3. Every team member must commit. It’s about accountability and morale support. If everyone is participating together to accomplish a goal, there will be conversation about it, shared struggles and triumphs, and an overall sense of team accomplishment once the goal is met. What better way to get everyone aligned, than to help them visualize and commit to this train you are all aboard?


POW# 5. Recognize, reward and play to strengths. It is no secret that positive feedback will work as a type of incentive to motivate your team members to keep going strong. A Gallup study found strengths-based employee feedback resulted in a 12.5 percent increase in productivity. Understanding what employees’ strengths are and utilizing them to align employees with the company’s goals will help everyone succeed, so pull out a notebook and start observing.


POW# 6. Encourage transparency from the top. Creating an environment of honesty and openness contributes to the positive morale in the workplace. It is important to maintain a high level of transparency throughout the entire company and allow leaders to see the productivity of employees – to ensure that all team members are working towards the same goals.

When properly implemented, team alignment can be the defining factor in the success of a company. Adjust your focus to align team members and get them on track by staying committed to the company goals, being transparent and communicating directly to the source. This will help your team feel more engaged and motivated to play a role in the company’s success and stay aligned with its goals.


Meet Joanne Linden, CPS, CEAP, CWCA President and Master Trainer, who was an administrative professional herself, and her teaching style is grounded in authentic office experience. AdminUniverse™ can help you improve yourself, widen your skill set, and advance your career.